Customer Support
We’re here to help with enrollment, activation, billing, and technical issues.
Email Support
Customers who contact us by email should generally expect a response within 1–2 business days.
Phone Link Wireless does not currently offer live-chat support.
What Support Can Help With
Lifeline eligibility questions
Application assistance
Service activation
Device questions
Account assistance
Number transfer questions
General service support
Lost or Stolen Device
If your Phone Link Wireless device is lost or stolen, contact customer support as soon as possible. We may suspend or restrict service associated with the device to help prevent unauthorized use.
Replacement eligibility and any applicable replacement charges depend on the circumstances and the applicable device terms.
Send Us a Message
Fill out the form below and a member of our support team will follow up with you.
Before You Contact Us
Many questions can be answered quickly through our resources:
Check Eligibility