How It Works
Getting connected with Phone Link Wireless is a straightforward, four-step process from checking eligibility to activating your service.
Check Eligibility
Use our free online tool to answer a few quick questions about your household’s income or program participation.
Apply Online
Complete our secure application and upload documentation showing your program participation or income eligibility.
Get Verified
Your information is checked against the National Verifier, the FCC’s centralized eligibility confirmation system, and/or your state Lifeline database.
Activate & Connect
Once approved, activate your new or existing device and start using your monthly Lifeline wireless service.
What Is the National Verifier?
The National Verifier is the FCC’s centralized system used to confirm consumer eligibility for the Lifeline program. It checks submitted information against databases for programs like SNAP, Medicaid, and SSI, and can also verify income-based eligibility. In some states, a state-run database is used instead of or alongside the National Verifier.
Using a centralized verification system helps prevent duplicate enrollments and ensures the Lifeline benefit reaches only qualifying households.
What to Expect After You Apply
- Verification typically takes a short period once all documents are submitted correctly
- You may be contacted if additional documentation is needed
- Once approved, you’ll receive instructions for activating your device
- You can track your application status through your account or by contacting support
Activation Basics
New Device
If you receive a free or discounted device, it typically arrives with simple setup instructions to guide you through activation.
SIM Activation
If you’re bringing your own device, you’ll insert a SIM card or install an eSIM profile and follow onscreen activation steps.
Number Transfer
Want to keep your existing number? You can typically request a transfer (port) from your previous carrier during the activation process.
Start With a Quick Eligibility Check
Find out if your household may qualify in just a couple of minutes.
Check Eligibility